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How to Fix Discord Stuck on RTC Connecting on Windows

How to Fix Discord Stuck on RTC Connecting on Windows

If you’re experiencing issues with Discord getting stuck on the “RTC Connecting” message on Windows, you’re unable to join voice channels or communicate with friends. This problem often stems from network issues, firewall settings, or outdated app versions. This guide provides clear, step-by-step instructions to troubleshoot and resolve the issue, helping you reconnect quickly and enjoy seamless voice chats again.

What You’ll Need

  • A Windows PC with an active internet connection
  • Administrator access to your computer
  • Optional: Router or modem access for network adjustments

Step-by-Step

  1. Restart Discord and Your Computer
    Close Discord completely by right-clicking the Discord icon in the system tray and selecting “Quit Discord.” Then, restart your computer to refresh network settings and clear temporary glitches.
  2. Check Your Internet Connection
    Ensure your internet connection is stable. Test by opening a website or streaming a video. If your connection is slow or unstable, restart your router/modem or contact your ISP.
  3. Update Discord to the Latest Version
    Open Discord, click the gear icon (User Settings), then navigate to “Check for Updates.” If an update is available, allow it to install, then restart Discord.
  4. Run Discord as Administrator
    Right-click the Discord shortcut and select “Run as administrator.” This grants Discord necessary permissions to modify network settings and resolve connectivity issues.
  5. Disable VPNs or Proxy Servers
    If you’re using a VPN or proxy, disable it temporarily. VPNs can interfere with Discord’s connection, especially with WebRTC protocols.
  6. Flush DNS and Reset Network Settings
    Open Command Prompt as administrator and run these commands one by one:

    • ipconfig /flushdns
    • netsh int ip reset
    • netsh winsock reset

    Restart your PC after executing these commands.

  7. Adjust Firewall and Antivirus Settings
    Ensure Discord is allowed through Windows Defender Firewall and your third-party antivirus. Add Discord to the allowed apps list and open necessary ports (like UDP 50000-65535).
  8. Change DNS Settings
    Switch to a public DNS like Google DNS (8.8.8.8 and 8.8.4.4). Go to Network & Internet settings, select your network, then change adapter options, right-click your network, choose Properties, select Internet Protocol Version 4 (TCP/IPv4), and set the DNS addresses.
  9. Disable Quality of Service (QoS) in Discord
    In Discord’s User Settings, go to “Voice & Video,” then toggle off “Enable Quality of Service High Packet Priority.” This can help if your network struggles with prioritization.
  10. Reinstall Discord
    If none of the above steps work, uninstall Discord completely, then download the latest version from the official website and install it fresh. This ensures you have a clean, up-to-date installation.

Common Mistakes

  • Ignoring firewall or antivirus settings that block Discord’s network access.
  • Using outdated Discord versions without updating.
  • Disabling network adapters without resetting network configurations.
  • Failing to restart the PC after making network or configuration changes.
  • Not checking internet stability before troubleshooting.

Tips

  • Always keep Discord updated to avoid bugs and compatibility issues.
  • Use wired Ethernet connections when possible for more stable voice chat connections.
  • Regularly restart your router to prevent network congestion.
  • Disable VPNs temporarily to identify if they are causing issues.
  • Check Discord’s status page to see if there are ongoing outages affecting voice connectivity.

Troubleshooting

If the problem persists after following the above steps, consider these additional troubleshooting tips:

  • Test with a Different Network: Connect to a different Wi-Fi network or use a mobile hotspot to rule out local network issues.
  • Check for Windows Updates: Ensure your Windows OS is fully updated, as outdated system files can interfere with network functions.
  • Use Discord Web Version: Try joining voice channels via the web app at https://discord.com to determine if the issue is with the desktop app.
  • Contact Discord Support: If none of the steps resolve the issue, reach out to Discord support for personalized assistance.

Frequently Asked Questions

1. Why does Discord get stuck on RTC Connecting?

This usually happens due to network issues, firewall restrictions, outdated app versions, or problems with your internet connection or VPN.

2. How do I know if my network is the problem?

Test your internet connection by browsing websites or streaming videos. If other services work fine, the issue is likely with Discord or your network settings.

3. Can I fix RTC Connecting without reinstalling Discord?

Yes, most issues can be fixed by updating, resetting network settings, adjusting firewalls, or changing DNS, without needing to reinstall.

4. Does using a VPN affect Discord connectivity?

Yes, VPNs can interfere with WebRTC protocols used by Discord, causing connection issues. Disabling VPNs often resolves the problem.

5. What ports should I open for Discord?

Ensure UDP ports 50000-65535 are open, as Discord uses these for voice communication. Adjust your firewall accordingly.

6. How long does it take to fix RTC Connecting issues?

The time varies depending on the cause, but most fixes can be applied within 15-30 minutes by following the troubleshooting steps.

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How to Fix Discord Stuck on RTC Connecting on Windows
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