How to Fix Galaxy Buds 2 Pro ANC Not Working Effectively

If your Galaxy Buds 2 Pro are not providing active noise cancellation (ANC) as expected, it can be frustrating, especially when you’re trying to focus or enjoy your music without external distractions. This guide walks you through practical steps to troubleshoot and fix ANC issues on your Galaxy Buds 2 Pro. Before beginning, ensure your earbuds are charged, paired correctly, and updated with the latest firmware. Having your Samsung device nearby and a stable Bluetooth connection will streamline the process. With patience and methodical troubleshooting, you’ll be able to restore ANC performance and enjoy a quieter listening experience.

What You’ll Need

Galaxy Buds 2 Pro earbuds
Compatible Samsung smartphone or device
Stable Wi-Fi or mobile data connection for updates
Battery charge on your earbuds and device
Latest Galaxy Wearable app installed on your device

Step-by-Step

Ensure Your Firmware Is Up-to-Date
Open the Galaxy Wearable app on your device. Navigate to the earbuds’ settings and check for firmware updates. If an update is available, download and install it. Firmware updates often include bug fixes and improvements related to ANC performance.
Reset Your Galaxy Buds 2 Pro
Put your earbuds into their charging case. Open the case lid, then press and hold the touchpads on both earbuds simultaneously for about 7 seconds until the LEDs flash, indicating a reset. This clears any temporary glitches affecting ANC.
Re-Pair the Earbuds
Remove the earbuds from your device’s Bluetooth list. Turn off Bluetooth, then turn it back on. Pair the Galaxy Buds 2 Pro again by opening the case near your device and selecting the earbuds from the Bluetooth menu. Proper re-pairing can resolve connection issues impacting ANC.
Check ANC Settings in the Galaxy Wearable App
Open the app and go to the Earbud Settings. Ensure that ANC is turned on. Some users accidentally disable ANC or switch to ambient sound modes, which can make it seem like ANC isn’t working. Adjust the ANC slider to the maximum for testing purposes.
Test ANC Functionality
Play some ambient noise or music and toggle the ANC on and off via the app or touch controls. You should notice a significant reduction in background noise when ANC is active. If not, proceed to the next step.
Clean Your Earbuds and Microphones
Dust, earwax, or debris on the microphones can impair ANC functionality. Gently clean the microphones and the speaker mesh using a soft, dry cloth or a small, soft-bristled brush. Avoid using liquids or sharp objects.
Adjust Ear Tip Fit
A proper seal is essential for effective ANC. Try different sizes of ear tips to ensure a snug fit. Poor fit results in external noise leakage, making ANC less effective. Insert the earbuds correctly into your ears, ensuring they sit comfortably and securely.
Perform a Factory Reset (if necessary)
If ANC still isn’t working after the above steps, consider performing a factory reset of your earbuds through the Galaxy Wearable app. This erases all settings and restores defaults. Re-pair the earbuds afterward and test ANC again.
Check for External Factors
Ensure you are in an environment where ANC can be tested properly. Excessive wind, high ambient noise, or interference from other Bluetooth devices can affect ANC performance. Move to a quieter, less obstructed space and test again.
Contact Samsung Support
If none of the above steps resolve the ANC issue, your earbuds might have a hardware fault. Contact Samsung customer support or visit an authorized service center for a professional diagnosis and potential replacement or repair.

Common Mistakes

Not updating the firmware — outdated software can cause ANC malfunctions.
Misinterpreting ambient sound modes as ANC failure — ensure you have active noise cancellation enabled, not just ambient sound.
Using incorrect or loose ear tips — improper fit reduces ANC effectiveness.
Ignoring microphone cleanliness — debris can impair noise detection and cancellation.
Forgetting to reset or re-pair after firmware updates or troubleshooting — this can resolve persistent issues.

Tips

Always keep your Galaxy Wearable app and earbuds firmware updated to benefit from bug fixes and improvements.
Try different ear tips to find the best fit for optimal ANC performance.
Use your earbuds in environments with consistent noise levels to accurately test ANC functionality.
Regularly clean the microphones and speaker mesh to maintain optimal operation.
If ANC is still not functioning properly after troubleshooting, consider testing the earbuds with another compatible device to rule out device-specific issues.
Store your earbuds in a cool, dry place and avoid exposure to extreme temperatures, which can affect hardware performance.

By following these detailed steps and tips, you can troubleshoot and fix most issues related to ANC not working on your Galaxy Buds 2 Pro. Restoring ANC will significantly enhance your listening experience, allowing you to enjoy your audio without external distractions. If problems persist despite these efforts, professional support is your best next step to ensure your earbuds are functioning correctly and efficiently.

How to Fix Galaxy Buds 2 Pro ANC Not Working Effectively

How to Fix Galaxy Buds 2 Pro ANC Not Working Effectively

What You’ll Need

Step-by-Step

Common Mistakes

Tips

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