Fix Microsoft Store Error 0x80070520 on Windows 11 and 10

If you’re encountering the Microsoft Store error 0x80070520 on Windows 11 or Windows 10, it can prevent you from downloading or updating apps, causing frustration and interruption. This guide provides clear, step-by-step instructions to resolve this error effectively, ensuring your Microsoft Store functions smoothly again. Before starting, make sure your system is up to date and you have administrative privileges on your PC.

What You’ll Need

• Admin access to your Windows PC
• An active internet connection
• Basic familiarity with Windows troubleshooting

Step-by-Step

1. Restart Your Computer

   Begin by restarting your PC. Sometimes, a simple reboot can resolve temporary glitches causing the error. Save all your work, then click the Start menu, select Power, and choose Restart. After the restart, try opening the Microsoft Store again to see if the problem persists.

2. Run the Windows Store Troubleshooter

   Windows has a built-in troubleshooter designed to fix common Store issues. To access it:

   – Open Settings (Windows + I).
   – Navigate to System > Troubleshoot > Other troubleshooters.
   – Locate ‘Windows Store Apps’ and click ‘Run.’

   Follow the on-screen instructions. The troubleshooter will detect and attempt to fix issues related to the Store. Once complete, restart your PC and test the Store.

3. Clear the Microsoft Store Cache

   Corrupted cache files can cause errors. To clear the cache:

   – Press Windows + R to open the Run dialog.
   – Type wsreset.exe and press Enter.
   – A blank Command Prompt window will open and close automatically after resetting.

   This process resets the Store cache. After completion, open the Microsoft Store and check if the error is resolved.

4. Reset Microsoft Store via Settings

   If cache clearing doesn’t work, reset the Store:

   – Open Settings (Windows + I).
   – Go to Apps > Installed apps.
   – Scroll down and find Microsoft Store.
   – Click the three dots next to it and select Advanced options.
   – Click Reset. Confirm when prompted.

   This resets the Store app to its default state, which can fix persistent errors.

5. Re-register the Microsoft Store Using PowerShell

   Re-registering the Store can fix deeper issues:

   – Right-click the Start menu and select Windows Terminal (Admin) or PowerShell (Admin).
   – Type the following command and press Enter:

   Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

   – Wait for the process to complete. Restart your PC and open the Store to check if the error is gone.

6. Update Windows to the Latest Version

   Ensure your system is fully updated:

   – Open Settings > Windows Update.
   – Click Check for updates.
   – Install any available updates and restart your PC.

   Keeping Windows up to date can resolve underlying compatibility issues causing the error.

7. Check Date and Time Settings

   Incorrect date/time can interfere with Store operations:

   – Open Settings > Time & Language > Date & Time.
   – Enable Set time automatically and Set time zone automatically.
   – Restart your PC and test the Store again.

8. Disable Proxy or VPN Connections

   If you’re using a proxy or VPN, disable it temporarily as it might block Store services:

   – Open Settings > Network & Internet > Proxy.
   – Turn off any active proxy settings.
   – Disconnect from VPNs.

   Test the Store after disabling these services.

Common Mistakes

• Skipping the restart step after applying fixes — always restart to ensure changes take effect.
• Closing the troubleshooter prematurely — let it complete its diagnosis and repair process.
• Resetting the Store without backing up important data — resetting can remove preferences or downloaded content.
• Ignoring Windows updates — outdated system files can cause compatibility issues.
• Using incorrect PowerShell commands — ensure commands are typed exactly as instructed to avoid errors.

Tips

• Run your PC as Administrator when executing PowerShell commands for proper permissions.
• Always back up your system or create a restore point before performing advanced resets.
• Check your internet connection stability, as poor connectivity can cause Store errors.
• Regularly update Windows and Store apps to prevent recurring issues.
• If the error persists, consider creating a new user account to see if the problem is account-specific.

Troubleshooting

If the above steps do not resolve the error 0x80070520, consider the following troubleshooting options:

• Perform a System File Check:

  – Open Command Prompt as Administrator.
  – Type sfc /scannow and press Enter.
  – Wait for the scan to complete and follow any repair prompts.

  This checks for and repairs corrupted system files that might interfere with the Store.

• Use DISM Tool:

  – In the same Command Prompt window, type:

  DISM /Online /Cleanup-Image /RestoreHealth

  – Press Enter and wait for the process to finish.
  – Restart your PC and test the Store again.

• Perform a Windows Reset (as a last resort):

  – Open Settings > System > Recovery.
  – Under Reset this PC, click Get started.
  – Choose whether to keep your files or remove everything.
  – Follow the prompts to reset Windows.

  This restores Windows to default settings but should be used after backing up data.

Frequently Asked Questions

1. What causes error 0x80070520 in Microsoft Store?

This error can be caused by corrupted cache files, outdated Windows versions, incorrect system settings, or issues with user account permissions.

2. Is it safe to reset the Microsoft Store?

Yes, resetting the Store clears cached data and resets its settings to default, which usually fixes errors. However, it might remove some preferences or downloaded content.

3. Do I need to uninstall antivirus software to fix this error?

Not necessarily. Sometimes, third-party antivirus can interfere with Store operations. Try disabling it temporarily before proceeding with other fixes.

4. How long does it take to fix error 0x80070520?

The time varies depending on the method used. Simple steps like clearing cache or running troubleshooters can take a few minutes, while system resets may take longer.

5. Will updating Windows fix the error?

Updating Windows often resolves compatibility and system issues that cause errors, making it a crucial step in troubleshooting.

6. Can I fix this error on Windows 10 and Windows 11?

Yes, the steps outlined are applicable to both Windows 10 and Windows 11, with minor variations in navigation.

By following this comprehensive guide, you should be able to resolve the Microsoft Store error 0x80070520 efficiently. If problems persist, consider contacting Microsoft support or seeking professional technical assistance to diagnose more complex system issues.

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