If you’re using your PS5 DualSense controller on your PC and find that there’s no sound coming through the controller’s audio jack or headset, you’re not alone. This issue can be frustrating, especially when you want to enjoy gaming or media with audio directly from your controller. Fortunately, resolving this problem is often straightforward with a few troubleshooting steps and adjustments. In this guide, you’ll learn how to fix no sound with your PS5 controller on PC, ensuring your gaming experience is seamless and immersive. Before starting, make sure your controller is properly connected to your PC via USB or Bluetooth, and that your audio devices are correctly configured.
What You’ll Need
- PS5 DualSense controller (connected via USB-C or Bluetooth)
- Windows PC (Windows 10 or later recommended)
- Audio output device (headphones, headset, speakers)
- Optional: Latest controller firmware and Windows updates
Step-by-Step
- Connect Your PS5 Controller to PC: Ensure your controller is properly connected either via a USB-C cable or Bluetooth. For USB, plug it into an available port. For Bluetooth, enable Bluetooth on your PC, then pair the controller by holding the PS button and Create button until the light bar flashes, then select it from your Bluetooth devices list.
- Set Controller as Default Audio Device: Right-click the speaker icon in the Windows taskbar and select ‘Sounds.’ Navigate to the ‘Playback’ tab. Find your controller listed as an audio device (it may appear as ‘Wireless Controller’ or similar). Right-click it and choose ‘Set as Default Device.’ If it’s not listed, try reconnecting the controller or updating drivers.
- Update Drivers and Firmware: Ensure your Windows is up to date. Also, check for any firmware updates for your controller via the PlayStation app on your PC or through Windows Device Manager. Updating drivers can resolve compatibility issues that cause no sound.
- Configure Audio Settings in Windows: In the ‘Sound’ settings, select your controller as the default output device. Test the audio by playing a sound or video. If no sound, proceed to check volume levels and device properties.
- Adjust Volume Levels: Open ‘Sound Settings’ and click on ‘Device Properties’ for your controller. Ensure the volume slider is turned up and not muted. Also, check the volume mixer by right-clicking the speaker icon and selecting ‘Open Volume Mixer.’ Make sure the volume for your controller is not muted or set very low.
- Test with Different Applications: Play audio from multiple sources—media players, games, or web browsers—to determine if the issue is app-specific. Sometimes, individual app settings can override system audio settings.
- Disable Audio Enhancements: In the ‘Sound’ settings, go to your controller’s ‘Properties’ and navigate to the ‘Enhancements’ tab. Check ‘Disable all enhancements’ to prevent conflicts that might block audio output.
- Restart Your PC and Reconnect: After making changes, restart your computer. Reconnect your controller and test the audio again. Sometimes a simple reboot can fix lingering issues.
- Use Third-Party Software if Needed: If your controller’s audio still isn’t working, consider using third-party applications like DS4Windows or InputMapper, which can help manage controller settings and audio routing more effectively.
Common Mistakes
- Not setting the controller as the default audio device in Windows
- Connecting the controller via Bluetooth without proper pairing or driver support
- Ignoring driver updates or firmware updates for the controller
- Having the volume muted or set to low in Windows or application settings
- Using incompatible or outdated audio drivers
- Failing to restart the PC after making configuration changes
Tips
- Use a high-quality USB-C cable for a stable connection and better audio transfer
- Update your Windows system regularly to ensure compatibility
- Check for controller firmware updates via the PlayStation app
- Test your headset or speakers with other devices to rule out hardware issues
- Use the Windows Troubleshooter for audio problems by right-clicking the speaker icon and selecting ‘Troubleshoot sound problems’
- If using Bluetooth, keep your controller within close range to avoid connection drops affecting audio
Troubleshooting
If you’ve followed the above steps and still experience no sound from your PS5 controller on PC, try these additional troubleshooting tips:
- Reinstall Audio Drivers: Open Device Manager, locate your audio devices, right-click and select ‘Uninstall device.’ Restart your PC, and Windows will reinstall the drivers automatically.
- Test with a Different USB Port or Cable: Sometimes, the issue is hardware-related. Switch to another USB port or try a different cable if using USB-C.
- Check for Windows Updates: Ensure your system is fully updated, as updates often include bug fixes for hardware compatibility.
- Reset Controller Settings: Disconnect and remove the controller from Bluetooth devices or unplug it if connected via USB, then reconnect and reconfigure.
- Use a Different Headset or Earphones: Confirm whether the issue is with the controller’s audio jack or the headset itself.
- Test on Another PC: To isolate the problem, connect your controller to a different computer and see if the audio works there.
Frequently Asked Questions
1. Why is there no sound from my PS5 controller on PC even though it’s connected?
This usually happens if the controller isn’t set as the default audio device, or the drivers are outdated. Ensure proper connection and check your device settings.
2. Can I use Bluetooth for audio with my PS5 controller on PC?
Yes, but Bluetooth audio can sometimes be unreliable or have latency issues. Using a wired connection often provides better sound quality and stability.
3. How do I update my PS5 controller firmware on PC?
You can update the controller firmware via the PlayStation Remote Play app or through the PlayStation Console if connected. Firmware updates improve compatibility and fix bugs.
4. Why does my headset work on other devices but not with the controller on PC?
This could be due to driver issues, incorrect settings, or hardware faults. Try testing with another headset, updating drivers, or resetting your controller.
5. Is it necessary to install third-party software to fix sound issues?
Not always, but tools like DS4Windows or InputMapper can help manage controller settings and routing, especially if standard Windows settings don’t resolve the issue.
6. How can I test if my controller’s audio jack is working?
Plug in your headset directly into the controller and play audio from your PC. If no sound, try a different headset or test the headset with another device to confirm it’s functioning properly.
Related
- How to Fix Monster Hunter Wilds Crashing on PC
- How to Fix Monitor Going Black Randomly and Turning Off
- How to Fix Monitor Flickering Issue in Windows PC Diagnostic Guide