How to Fix UWP Apps Not Working in Windows 11

Universal Windows Platform (UWP) apps offer a seamless experience across Windows devices, but sometimes they can stop working properly on Windows 11. Whether an app crashes, refuses to open, or behaves erratically, this guide will walk you through practical steps to troubleshoot and resolve common issues. Before you start, ensure your Windows 11 system is up to date, as updates often contain important fixes for app compatibility and stability. Having administrator privileges on your PC is also helpful, as some fixes require elevated permissions.

What You’ll Need

• Windows 11 PC with administrator access
• Stable internet connection
• Basic familiarity with Windows settings

Step-by-Step

1. Update Windows 11 to the Latest Version
   1. Open Settings by pressing Windows key + I.
   2. Navigate to Windows Update from the sidebar.
   3. Click on ‘Check for updates’ and install any available updates.
   4. Restart your PC if prompted.
2. Reset the UWP App
   1. Open Settings and go to Apps & Features.
   2. Scroll to find the problematic app or use the search bar.
   3. Select the app, then click on ‘Advanced options.’
   4. Click ‘Reset’ and confirm. This will clear app data and settings.
3. Check for App Updates
   1. Open Microsoft Store from the Start menu.
   2. Click on the profile icon and select ‘Downloads and updates.’
   3. Click ‘Get updates’ to ensure all apps are current.
4. Run the Windows Store Troubleshooter
   1. Go to Settings > System > Troubleshoot > Other troubleshooters.
   2. Find ‘Windows Store Apps’ and click ‘Run.’
   3. Follow on-screen instructions and apply any suggested fixes.
5. Check for System File Corruption
   1. Press Windows key + X and select ‘Windows Terminal (Admin)’.
   2. Type ‘sfc /scannow’ and press Enter.
   3. Wait for the scan to complete and follow any recommended actions.
6. Reinstall the Problematic App
   1. In Settings > Apps & Features, select the app.
   2. Click ‘Uninstall’ and confirm.
   3. Reinstall the app from Microsoft Store or the official source.
7. Clear Microsoft Store Cache
   1. Press Windows key + R, type ‘wsreset.exe’, and press Enter.
   2. The Store will open and reset itself; wait for the process to complete.
8. Check Compatibility Settings
   1. Right-click the app icon and select ‘Properties.’
   2. Go to the Compatibility tab.
   3. Uncheck ‘Run this program in compatibility mode’ if enabled.
   4. Click ‘Apply’ and then ‘OK.’
9. Disable Background Apps
   1. Open Settings > Privacy & Security > Background apps.
   2. Toggle off apps that might interfere with your UWP apps.
10. Perform a System Reset or Refresh (if all else fails)
    1. Navigate to Settings > System > Recovery.
    2. Select ‘Reset this PC’ and follow instructions to reinstall Windows without losing personal files or with a clean install.

Common Mistakes

• Ignoring Windows updates, which can cause compatibility issues.
• Uninstalling apps improperly—always use the Settings app or Microsoft Store.
• Disabling essential services or background processes without understanding their function.
• Applying compatibility mode settings unnecessarily, which can sometimes cause more problems.
• Overlooking the importance of running the troubleshooter before manual fixes.

Tips

• Always back up your data before performing system resets or major troubleshooting steps.
• Regularly check for Windows and app updates to prevent issues.
• Use the Microsoft Store troubleshooter for quick fixes to Store-related app problems.
• Run SFC and DISM commands if system file corruption is suspected.
• Keep your drivers updated, especially graphics and chipset drivers, as they can impact app performance.
• Consider creating a system restore point before making significant changes.

Troubleshooting

If the above steps don’t resolve the issue, here are additional troubleshooting tips:

• Check Event Viewer: Open Event Viewer (Windows key + X > Event Viewer) and look for error logs related to the app. This can provide clues about underlying problems.
• Create a New User Profile: Sometimes user profile corruption causes app issues. Create a new user account via Settings > Accounts > Family & other users > Add account, then test the app there.
• Perform a Clean Boot: Disable all non-Microsoft services and startup items to eliminate conflicts. If the app works after a clean boot, re-enable services one by one to identify the culprit.
• Check for Malware: Run a full system scan using Windows Defender or a trusted third-party antivirus to eliminate malware interference.
• Consult App Developer or Support Forums: Sometimes, specific apps have known issues with Windows 11. Check official support sites or community forums for solutions.

Frequently Asked Questions

1. Why are my UWP apps crashing on Windows 11?

This can be caused by outdated system files, corrupted app data, compatibility issues, or missing updates. Following troubleshooting steps like resetting the app and updating Windows often resolves the problem.

2. How do I reinstall a UWP app in Windows 11?

Go to Settings > Apps & Features, select the app, click ‘Uninstall,’ then reinstall it from Microsoft Store or the official source.

3. What should I do if the Microsoft Store isn’t opening or updating apps?

Try resetting the Store cache with ‘wsreset.exe,’ check your internet connection, run the Windows Store Troubleshooter, or reinstall the Store if necessary.

4. Can I fix UWP app issues without resetting Windows?

Yes, most issues can be resolved by updating apps, resetting affected apps, running troubleshooters, and checking for system updates—no need for a full reset.

5. How do I know if my system is compatible with a specific UWP app?

Check the app’s system requirements on the Microsoft Store or the developer’s website. Ensure your Windows 11 version and hardware meet the specifications.

6. Is it safe to modify compatibility settings for UWP apps?

Generally, it’s safe if you understand the settings. However, disabling compatibility mode or changing other options without guidance can cause more issues; proceed cautiously.

Related

• How to Fix Windows 10 Start Menu Not Working Effectively
• How to Fix the Windows 10 GameGuard Error Quickly
• How to Fix Windows 10 Cursor Missing or Disappeared Error